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Hours
Note: Christmas and New Years Schedule
We will be closed Sat. and Sun. on December 24th and 25th.
We will be closed Sat. and Sun. on December 31st and Jan. 1st.
(This includes no boarding pickups or dropoffs)
Normal Business Hours
Monday and Thursday - 7:30 a.m. to 6:00 p.m. (Primary grooming day on Thursday)
Wednesday - 7:30 a.m. to 7:00 p.m. (Primary surgery day w/ appts late afternoon to close)
Tuesday and Friday - 7:30 a.m. to 4:00 p.m.
Boarding admission and release 5:30 p.m. to 6:00 p.m. Saturday and Sunday if we know to expect you.
Note: we do not schedule boarding admission and release on the following holidays - New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas. Your cat will receive the same attention and care as any other but we allow some flexibility in the employees' schedule on these days out of respect for their family time.
Please call Carolina Veterinary Specialists and Emergency for after hours and weekend emergencies at 704-588-7015.
Appointment Policy
- Appointments are preferred when possible.
- However, true emergency cases are always evaluated and handled immediately.
If possible, call ahead if you feel your pet is experiencing an emergent situation and we will prepare for your arrival.
- Drop-offs are also welcome especially for unexpected illness when appointment slots are full or owners' schedules do not permit them to wait with their pet. Note: A day board charge will be applied for cage use, cleaning and patient care.
Payment Policy
We accept:
- Cash
- Check (For clients with us longer than one year or after 3 visits.)
- Mastercard and Visa
- Care Credit is available with interest free and low interest financing for unexpected emergencies, procedures and diagnostics over $500
Payment is expected when the services are performed. It is imperative that we care for your kitten/cat on a regular basis for preventive/wellness care before a crisis/emergent need develops. |
